Terms and Conditions

1. Introduction
Convoke Consultancy Private Limited ("Company," "We," "Us," or "Our") operates the website https://convoke.co.in/. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website. By using our Website, you agree to the practices described in this Privacy Policy.

2. Information We Collect
We collect personal and non-personal information to provide and improve our services. The types of information we collect include:

a. Personal Information:

• Name

• Email address

• Phone number

• Payment information (processed through secure third-party payment providers)

• Any other information you provide voluntarily

b. Non-Personal Information:

• IP address

• Browser type

• Device information

• Usage data, including pages visited and interactions with the Website

3. How We Use Your Information We use the collected information for the following purposes:

• To provide, operate, and maintain our Website and services

• To process transactions and manage payments securely

• To communicate with you regarding inquiries, customer support, and service updates

• To improve user experience and Website functionality

• To comply with legal obligations

4. Data Sharing and Disclosure We do not sell or rent your personal information. However, we may share your data in the following cases:

• With service providers who assist in Website operation, payment processing, and customer support

• When required by law or to comply with legal processes

• To protect our rights, property, or safety, and that of others

5. Data Security We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance user experience and analyze Website performance. You can manage your cookie preferences through your browser settings.

7. Your Rights Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the information we hold about you

• Correction: Request corrections to inaccurate or incomplete data

• Deletion: Request the deletion of your personal data, subject to legal obligations

• Opt-Out: Withdraw consent for marketing communications

To exercise these rights, please contact us at [Your Contact Email].

8. Third-Party Links Our Website may contain links to external websites. We are not responsible for their privacy policies and encourage you to review their terms before providing any personal information.

9. Updates to This Privacy Policy We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Your continued use of the Website constitutes acceptance of the revised Privacy Policy.

10. Contact Us If you have any questions or concerns about this Privacy Policy, you can contact us at: